Shipping policy


  1. Shipping Methods: We offer several shipping methods for our customers, including standard ground shipping, expedited shipping, and international shipping.

  2. Shipping Rates: Shipping rates are determined by the weight and destination of the package. Customers can view the shipping rates for their order during the checkout process.
    Checkout process requires to acquire a shipment quotation before finalising the order.

  3. Processing Time: Orders are processed and shipped within 1-2 business days of receipt. Orders received on weekends or holidays will be processed the next business day.

  4. Delivery Time: Delivery time depends on the shipping method selected by the customer and the destination of the package. Customers can expect to receive their package within 2-7 business days for standard ground shipping and 1-3 business days for expedited shipping.

  5. International Shipping: We ship to selected international destinations. Customers can view the shipping rates and estimated delivery times during the checkout process.

  6. Order Tracking: Customers will receive a tracking number via email once their order has shipped. Customers can track their package using the carrier's website or by logging into their account on our website.

  7. Shipping Delays: IRRICO PTY LTD is not responsible for shipping delays caused by weather, carrier issues, or other factors outside of our control. We will do our best to notify customers of any shipping delays and provide updates on the expected delivery date.

  8. Shipping Address: Customers are responsible for providing a valid shipping address at the time of checkout. IRRICO PTY LTD is not responsible for packages that are lost or delayed due to an incorrect or incomplete shipping address.

  9. Return Policy: No claim for damaged or short supplied goods will be recognised unless received within 14 days of delivery.

At IRRICO PTY LTD, we strive to provide our customers with a seamless and hassle-free shipping experience. We work with trusted carriers to ensure timely delivery of our customers' orders. If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer support team.